Shipping Rates and Delivery Estimates
• Shipping charges for your order will be calculated and displayed at checkout.
• We offer standard and expedited shipping options.
• Delivery estimates will be provided to you once your order is confirmed.
Shipment Processing Time
• All orders are processed within 1-2 business days.
• Orders are not shipped or delivered on weekends or holidays.
Minimum and Maximum Delivery Timelines
Standard Shipping:
• Minimum delivery time: 3 business days
• Maximum delivery time: 7 business days
Expedited Shipping:
• Minimum delivery time: 1 business day
• Maximum delivery time: 3 business days
Please note that these timelines are approximate and are subject to change based on factors such as order volume, holidays, and unforeseen circumstances.
Shipping Destinations
• We currently ship to addresses within India.
• For international shipping, please contact us for shipping options and rates.
Shipment Confirmation and Order Tracking
• You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s).
• The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
• MAATREE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
• MAATREE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Returns Policy
• Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Questions
• If you have any questions about the shipping policy, please contact us at Info@maatree.com.